FAQ's

Jigsaw Marketing Solutions offers a comprehensive range of services, including custom website design, logo and branding, content creation, social media management, and direct marketing campaigns. My goal is to provide creative and effective solutions tailored to your business needs.

Getting started is easy! Simply reach out via my contact page. I will begin with an initial consultation to understand your objectives, followed by a tailored proposal outlining how I can best support your goals.

Wix is my preferred platform and the one I specialise in—I’m a certified Wix ‘Icon’ designer, which means I can make the most of its functionality to create sites that are not only visually strong, but also user-friendly, flexible, and built to grow with your business. That said, if a client specifically requests a platform like Squarespace or Shopify—particularly for online stores—I can absolutely design something sleek, user-friendly, and on-brand. While Wix remains my go-to for its added flexibility, I’m happy to work within the platform that best suits your business needs and goals.

Yes, absolutely. While Wix is my preferred platform (and the one I specialise in), I can still help improve websites built on other platforms like Squarespace or Shopify—especially if your focus is online sales. Whether it's a design refresh, improved layout, or updated content, I can work with you to create a site that feels more polished, user-friendly, and aligned with your brand. If a full redesign is needed, I'm happy to chat about the best platform for your goals—whether that means sticking with what you’ve got or exploring new options.

While I work with clients across various industries, I have a strong focus on trades, hospitality, not-for-profits and the medical/nursing sectors. However, my flexible approach allows me to support businesses in nearly any field.

Project timelines vary depending on the scope, but I aim to provide a realistic timeframe upfront and keep you informed throughout each phase, ensuring I deliver on time and within your expectations.

My branding process begins with understanding your vision and business values. I then develop unique logo concepts and branding elements, refining them through your feedback to deliver a final identity that captures the essence of your business.

Yes, once the project is complete, you’ll have full ownership of all deliverables, including logos, website content, and any custom graphics or branding assets. I can stay on as an administrator for any future support or design updates you may need. At the end of the project, you’ll need to set up with your own Wix account, to which I’ll transfer ownership of the site.

Yes—I offer both individual services and flexible packages that can bundle things like website design, branding, and marketing support. Every project is tailored to suit your needs and budget, so you get the best value for what you actually need. For clients looking for ongoing support, I also offer flexible retainer options for social media management and website maintenance. These are developed in consultation with you, based on how much support you need each month—so you’re never paying for services you won’t use.

Yes, I offer flexible ongoing maintenance contracts to keep your website running smoothly and up-to-date. These contracts provide regular support for content updates, design adjustments, and technical maintenance, ensuring your site stays current and functional. Whether you need monthly updates or occasional tweaks, I can tailor a plan to meet your specific needs. Contact me to discuss the best support package for your business!

Visit our Portfolio Page to explore a selection of our past projects. Each showcases my commitment to quality design and strategic solutions that help businesses stand out. You can also check out some of our Client Testimonials on our home page or on our Google Reviews.